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Privacy Policy

Last updated: October 20, 2024

Your Data is in Good Hands with Us

Tekkr values your privacy and is committed to protecting your personal data. This notice explains how we handle your personal data when you visit our website, contact us, or schedule a call. Note that this policy does not apply to our recruitment activities or data processing by our subscribers.

Data protection laws, particularly the GDPR, guide our practices. As specialists in technology services, we prioritize the protection of personal data.

Contact Information

Tekkr GmbH
Gasteiner Straße 9, 10717 Berlin
Email: privacy@tekkr.com

Our Data Protection Principles

  • Transparent data processing
  • Minimized data processing
  • Purpose-related and legitimate processing
  • Secure and integrity-focused systems
  • Responsible service providers
  • Limited processing duration
  • No sensitive data processing
  • No child data processing
  • No profiling or automated decisions

We Store and Process Your Personal Data

When You Visit Our Website

When you visit our websites, we process data about your browser, your operating system, location, IP address and a few others to ensure the functionality of the website, the safety of the connection and an excellent surfing experience. We also process data for marketing partly with the support of service providers. For this processing we specifically ask for your consent.

  • Data: IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation, operating system and version, clicking behavior, recurring visits, transaction data, use of third-party services
  • Purpose: Functionality, security, marketing
  • Legal Basis: Legitimate interests, consent
  • Retention: Session and up to 30 days

When You Use Our Contact Form, Call, or Email Us

We always welcome you to contact us, whether by web form, email or by phone call. In doing so, we process some of the data that belongs to you such as your name, surname, email address to meet your request and stay in touch. We will only share your data with third parties if this is necessary to process your request.

  • Data: Full name, company, role, email, phone number
  • Purpose: Responding to inquiries
  • Legal Basis: Contract
  • Retention: Until the purpose is fulfilled

When We Provide Knowledge and Information

When we provide you with free information and knowledge content, whether online or through our events, or when you participate in our events or webinars, we request your consent to use your data for marketing purposes in return. When you subscribe to our newsletter, we only do so upon your explicit consent. You can revoke your consent at any point of time for the future

  • Data: Name, company information, email
  • Purpose: Marketing, relationship maintenance
  • Legal Basis: Contract, consent
  • Retention: 2 years or until consent is revoked

When You Are Interested in Tekkr’s Services

If you are interested in our products and services in more detail, we offer you an expert appointment or a web demo. You can also test Tekkr for free. For these purposes, we will of course process your contact data (e.g. email address, name, surname etc). If you then purchase and use Tekkr, i.e. become our customer, we transfer the data to our customer base.

  • Data: Name, company information, telephone number, email address, calendar items, bank account details for customers only
  • Purpose: Marketing, customer relationship
  • Legal Basis: Pre-contract negotiations, contract
  • Retention: 2 years or customer relationship duration

When You Exercise Your Data Subject Rights

The privacy law gives you a number of data protection rights. We present these briefly further below. You can find more details in Art. 13 - 22 of the GDPR. If you want to exercise your data protection rights, please contact us. To ensure that you can exercise your rights we must process some of your data, such as name, surname, email address and some others, for example, to verify your identity and to reply to your request. This will generate further data about your person, which we will also process.

  • Data: Name, email, request details
  • Purpose: Fulfilling requests
  • Legal Basis: Legal obligation
  • Retention: Two years

Trusted Third Parties Who Process Your Data

For a current list of our third-party processors, please contact us at privacy@tekkr.com.